Understand Renewal and Expiry Dates of Subscriptions

From the Subscriptions page, you can check the subscription expiry and renewal date. 

The renewal date is 7 days before the expiry date.
Subscription active period includes start date and excludes end date.

Monthly subscription

1. First buy

The subscription is active for 1 month from the day you purchase it. For example, if you buy a monthly subscription on 16 Nov 2017, the subscription is active from 16 Nov to 16 Dec 2017. You pay the full monthly rate.

First buy

First renewal

Second renewal

Valid period

16 Nov - 16 Dec 2017

16 Dec - 1 Feb

1 Feb - 1 Mar

Fee

1 month

1 month + 16 days

1 month

2. First renewal

7 days before the expiry day, the subscription will be renewed. From the first renewal onwards, our system will align the start and end date of a subscription with the start and end date of the month. 

Continue the above example: On 10 Dec, 7 days before the expiry date, the subscription will be renewed to 1 Feb 2018. 

In this first renewal, you will pay for 1 month (16 Dec - 16 Jan) + 16 days (from 16 Jan - 1 Feb). This first renewal fee will be: Monthly subscription fee x (1+ 16/31).

3. Second renewal onwards

After the first renewal, the renewal and expiry date of your subscription will be the same as that of all other monthly subscriptions in our system, which coincide with the start and end date of the month.

Yearly subscription

1. First buy

The subscription is active for 1 year from the day you purchase it. For example, if you buy a yearly subscription on 16 Nov 2017, you pay the full yearly rate. The subscription is active from 16 Nov 2017 to 16 Nov 2018.

First buy

First renewal

Second renewal

Valid period

16 Nov 2017 - 16 Nov 2018

16 Nov 2018 - 1 Dec 2019

1 Dec 2019 - 1 Dec 2020

Fee

1 year

1 year + 16 days

1 year

2. First renewal

7 days before the expiry day, the subscription will be renewed. From the first renewal onwards, our system will align the start and end date of a subscription with the start and end date of the month. 

Continue the above example: On 10 Nov 2018, 7 days before expiry date, the subscription will be renewed to 1 Dec 2019. 

In this first renew, you will pay for 1 year (16 Nov 2018 - 16 Nov 2019) + 16 days (from 16 Nov - 1 Dec). This first renewal fee will be: Yearly subscription fee x (1+ 16/365).

3. Second renewal onwards

After the first renewal, the expiry date of your subscription will coincide with the start date of the month.


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