Set Up Call Forwarding
To set up call forwarding, follow the steps below:
Go to Direct Line subscription > Settings > Forwarding Rules > Click the plus icon > Add a label and your real number to receive incoming calls > Enable the Direct Line number as caller ID* > Set active time > Apply. (Screenshots below - Open image to view in full size).
- Click the plus icon > Add label and your real number to receive incoming calls
- Set active time
You can set the number to be active all time or inactive or active in preset office hours.