Add more DIDs to the Virtual Line flow
Virtual Line DID is an additional number attached to a Virtual Line subscription.
Virtual line Business Plan or above supports more than 1 DID. Instead of purchasing a new Virtual Line subscription, you will only need to buy another number.
DIDs can be placed at:
- The beginning of the flow: incoming calls to any numbers here will go through the whole flow.
- A smaller extension branch: you can reach its following block by calling this additional DID.
Follow the steps below to set up additional DID for a Virtual Line call layer.
Click the block to have separate DID numbers > Add new incoming number > Choose numbers and Assign > Save changes.
- By default, all DIDs are placed at the beginning of the flow
- Click the block that you want to add the DID to > Choose a number
- Save changes