Distinguish the CR subscriptions - use the UUID chain

Updated 4 days ago by Jane

In Call Recording application (settings page), a UUID chain is included at the left side of each CR subscription.

Purpose of the UUID: to identify the CR subscription

As the CR does not have any DIDs, you cannot know which CR subscription is assigned to which application. The UUID will help.

For ex, if you need to unsubscribe / terminate a Direct line and its attached CR

  • go to CR app
  • find the CR and copy its UUID (0e972204...)
  • match it with the UUID in subscription page and proceed
  • or inform support team


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