Submit Diagnostic Report

Updated 1 week ago by Hallie

When you come up against an issue with Bizphone app (mobile and desktop) and report to us, you might need to submit a Diagnostic report.

Submit Log on Bizphone Mobile App (Android & iOS)

  1. Login your Bizphone Mobile App > Click gear icon

  1. Touch Upload diagnostic report

  1. Click OK to proceed

You will then receive a prompt on your screen saying that the submission is successful.

Submit Log on Bizphone Desktop App

MAC

  1. Login your Bizphone Desktop App > Click Bizphone on the top left of your monitor

  1. Go to Preference

  1. Click Submit Log

WINDOW

  1. Login your Bizphone Desktop App -> Click [...] icon -> Settings

image

  1. Click Submit Log


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