How to make changes to take effect in Virtual Line

The Virtual Line presents the Maker-Checker process, in which every change made in the flow must be approved and deployed by the owner/admin; otherwise, change is just saved as Draft.

Process:

• Owner and Admin: Edit > Make change > Test > Deploy
• Member: Edit > Make change > Test > Request to go live > Owner/ Admin approve > Deploy

Owner and Admin access

1. Step 1: Click Edit

1. Step 2: Change the flow
2. Step 3: Test, launch or cancel

• Make a test call with the new flow. Changes are not saved.
• Save and launch this version (deploy)
  • Launch now: Tick Publish now > Publish
  • Launch later: Choose date and time > Schedule
  • Add note: optional

  

• Cancel (back to stable version)

• Show version history (store 5 latest versions)
  • Version name and its status (Draft or Active)
  • Created date and time
  • Changes made by whom
  • Actions:
    • Rollback to an old version
    • Delete a version

  

Member access

1. Step 1: Edit

Same with Owner/Admin

1. Step 2: Change the flow

Same with Owner/Admin

1. Step 3: Request to go Live and wait for Owner/Admin's action

• Member send the request

• After they request, member can cancel the request.
• Owner/Admin is notified of the request when they visit Virtual Line. Click the flow name to see the change.

• Owner/Admin choose either to test the flow, approve (launch), reject or postpone reviewing this draft (back to the stable version).

• If they click <--, they will be reminded of the draft until they approve/reject it.