Queue management: Dial plan

Updated 1 month ago by Jane

The dial plan applies for callback call.

Go to Wallboard > Queue management > Settings > Dial plan > Configure > Update

Example, if you want to call SG numbers without dialing 65,

  • If number starts with 3,6,8,9
  • and has a length of 8
  • Remove number of leading digits 0
  • then prepend prefix 65


How did we do?


Powered by HelpDocs

Powered by HelpDocs