Check call logs

Updated 4 weeks ago by Jane

To check the history calls, follow the steps as below

  1. Go to Virtual line app > History

  1. Filter the calls
  • By Time Range:
    • Last 1 day
    • Last 1 week
    • Last 1 month
    • Custom: select a time range
  • By number
  • By Press Digits: show calls that the callers press any digits during the calls
  • By EndPoint: show calls which have the Endpoint.
  • By Voicemail: show calls which have the voicemail.
  1. Check the results

You can see the journey of a call by clicking the icon at the right side.

Example of a call journey


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