Top up policy

Updated 4 months ago by Jane

  • Before, users are not allowed to top up below SGD 50. Effectively on Aug 1, 2018, users can top up any amount. However, they will be charged an admin fee when the amount is below a threshold.
  • Top-up threshold and admin fee applied

Currency

Top-up threshold

Admin fee

SGD/ USD/ AUD

20

1

MYR

60

3

VND

300,000

18,000

NOTE
  • For auto top-up: 
    • Next auto top-up still follows the last top-up amount. However, if it's below the threshold (e.g. SGD 20), it'll be set as the threshold value instead. I.e. auto top-up value = max (threshold, last top-up amount). 
    • Max of 1 auto top-up per day still stands.
  • For subscription renewal: subscription renewal can be charged below the threshold. No admin fee applied.


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