Queue management: On hold music
Go to Wallboard > Queue management > Settings > In queue message > Music on hold (click screenshot for full size)
You can either upload an mp3 file or type in the marketing message. Click + to add more messages.
- Background sound
- Marketing message
- Breaking time between marketing messages
- Full-length: messages continue after the full background sound is played.
- 5, 10, 15, 20 seconds
- Example: background sound (120 seconds), 2 marketing messages, breaking time 5 seconds. Caller will first hears the background for 5 seconds --> message 1 --> background 5 seconds --> message 2 and so on.