Number Porting Checklist

1. Is it a Regular Number or ISDN?
  • If regular number proceed to next checklist.
  • If ISDN, relocation is needed.
2. Is the number tied to any contract? (E.g. MIO Bundle)
  • If Yes, we are unable to port unless you are willing to incur all termination charges
  • If No, please proceed to next checklist
3. Do you have other ancillary services with Telco? (Eg. Phone-net, hunting lines, ancillary lines)
  • If Yes, please check with the Telco if the number is able to port without terminating the services beforehand.
  • If No, please proceed to next checklist.
4. Do you have a Number Retention Service?
  • If Yes, we are not able to port unless you terminate the Number Retention Service first before transfer and porting. Downtime have to bear downtime at own cost.
  • If No, please proceed to next checklist.
5. Do you have a minimum termination notice period for your subscriptions?
  • If Yes, please proceed to raise the termination with your currentTelco first, apply to transfer to Hoiio only after the termination notice period is served.
  • If No, you are ready to transfer the account to Hoiio, Pleas proceed to raise the request with the forms to your current Telco.

* We can port ONLY Singtel numbers for the time being. Numbers from other Telcos will be supported soon.


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