Database storage SLA

Updated 6 months ago by Jane

Depend on type of the report, the period to export is different.

  1. Dump report:
  • Basically the historical reports in the system, which is CDR report.
  • Maximum start time: 1 year ago.
  • Maximum query range: 100 days.
  1. Interval report:
  • The data needs to be pre-processed through the engine. Due to this extra time to pre-process the data, the maximum number of data points this report return is 100.
  • Example: call center performance report

Interval range

Maximum query range

1 day

100 days

15 minutes

1 day

30 minutes

2 days

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