Call Hold and Mute

Updated 10 months ago by Ralen Beatriz Celorico

Call Hold

  • When on a call you can put the call on Hold. When you do, the person on the other line will hear a hold music while waiting.
  • Toggle the “Hold” icon to put a call on hold and to re-connect the call.
  • The left picture shows the call is connected as the “hold” icon is not lighted.
  • The right picture shows a call on hold.

Mute & Unmute Call

  • When on a call you can Mute it temporarily so that the person on the other line cannot hear you.
  • Toggle the microphone icon to switch between mute and unmute.
  • The picture below shows that the call is not muted as the microphone icon is not lighted.

                                                      


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