Manage Call recording records (History)

Updated 2 months ago by Hallie

Go to Call Recording App in the left sidebar > History tab. There are some restricted the available actions in each Role:

  • Admin/Owner: View, Play, Download, Export CSV
  • Member: cannot access
Call Recording Storage is based on the actual storage. The default storage is from 1GB to 20GB per user depending on the plan (User can purchase the extra storage if needed)
Please ensure that the admin accounts have been assigned to Call Recording subscription for the accessibility. Click HERE for details


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