Roles in Wallboard

Updated 10 months ago by Jane

  1. There are 2 roles in Wallboard
    1. Agent
    2. Supervisor
The role in Wallboard is defined in Bizphone, meaning a supervisor/agent in Bizphone is a supervisor/agent in Wallboard, respectively.
  1. Agent's access

An Agent can access to their own Call log only.

  1. Supervisor's access

A Supervisor can access to all tabs/ functions of Wallboard app, including


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