All Categories > Applications > Global DNC
13 articles
After purchasing Global DNC, do check the user manual in your account. For DPO , go to Bulk Filtering > User Manual. For Managers , go to Bulk Filtering > User Manual. For Staffs and Agents , go to B…
Updated 2 years ago
Usage: record internal blacklist/ whitelist. Access: by DPO and Manager. The Consent record of a company will override DNC registration. For example, you are making call/sending SMS to a number. Depe…
Updated 9 months ago by Jane
Global DNC cannot be subscribed online because only companies, agencies or sole proprietors with ACRA Bizfile can buy the app. Contact our sales team for further assistance.
Below is a checklist of steps to take after purchasing Global DNC subscription: 1. Read the manual attached in your Global DNC portal 2. Connect Global DNC to SIP 2. Connect Global DNC to BizPhone 2.…
There are 4 kinds of role in Global DNC Data Protection Officer (DPO): the most powerful role in Global DNC and can access to all the tabs, including Compliance Window , Bulk Filtering , Consent Mana…
Updated 1 year ago by Jane
Usage: investigate a number's DNC status and its activity logs Performed by whom. Status of each check. Tool used to check the target number: from Compliance Window, Bulk Filtering, Global DNC mobile…
Usage: to scrub more than one number at a time. Access: by all types of users (DPO, Manager, Member and Agent). How to use Go to Global DNC app > Bulk Filtering. Download a CSV template. Upload a fil…
When you activate Global DNC, all your active SIP subscription will have Compliance tab. To integrate Global DNC with SIP, follow the steps below. Go to SIP > Compliance > Choose one default action*…
To connect each BizPhone extension to Global DNC, follow the steps below. Go to Activation Checklist > DNC Licenses > Select an agent > Select a default action > Apply to all extensions (if you want)…
SMS Marketing of owner will automatically integrate with Global DNC if your account has one. But for your member to send SMS with DNC number filtering, you need to activate user license for them and…
This feature helps you mask real numbers in the consent list with a string of characters. In order to enable this feature, you need to contact your Service Provider for them to activate backend. Note…
You can integrate your consent list (company blacklist) with one or multiple accounts. By doing this, whenever you update your consent, that of the other account will be updated and synced accordingl…
This feature is to enable the compliance flag that enforces all calls to check against DNC regardless of the DNC settings of an agent. To use the feature, you have to purchase add-on DNC Compliance t…
Updated 3 months ago by Ariel
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