Billing and Usage

4 articles

Tax Invoice and Monthly Invoice

We will send you Individual Tax Invoices right after all purchases including topup, subscription, hardware. Monthly Tax Invoices only include micro transaction items such as call, sms, DNC check. As…

Updated 2 years ago

Check Usage History

To check usage history of your account, follow the steps below. Go to Home page > click Usage History > filter by month and type > Download. (Screenshots below - click image to see full size). 1. Cli…

Updated 2 years ago

If You Don't Receive Any Billing Email

If you don't receive any billing email, please check whether you have added or verified billing email. Follow the steps below. Go to Home page > Settings > Billing email. 1. Click Settings at Home pa…

Updated 2 years ago

Database storage SLA

Depend on type of the report, the period to export is different. Dump report: Basically the historical reports in the system, which is CDR report. Maximum start time: 1 year ago. Maximum query range:…

Updated 5 months ago by Jane

(opens in a new tab)